top of page

FAQ

THE MOST COMMON QUESTIONS

  • What is the turnaround time for receiving my order?
    -Pre-made/ Ready to go ashtrays please allow up to 6-10 business days to receive your order. -Custom made color/ designs with the supplies I have can take up to 10 business days to receive after being made. -Custom made ashtrays that need specific supplies to be ordered will have longer processing and shipping times. We will have to wait for the supplies to arrive before being made.
  • Do you make custom Ashtrays?
    Yes! Depending on the request I may be able to make a custom ashtray for you. 1. Some ashtrays with specific stickers will need to be ordered by me which may take a few business days. 2. I can create custom colored ashtrays for you. For example, if you would like a blue and pink mixed heart ashtray that can be made. (Just fill on my contact form) 3. Glitter and Foil (gold, silver, rose gold) can be added to ashtrays For even more information it is best to fill out my contact form to see if your custom ashtray can be made.
  • Cleaning Instructions
    I recommend rinsing out ashtrays with water and dish soap. Do not put product in the dishwasher.
  • Returns and Exchanges
    RollinwithZ does not accept returns. If there is an issue with your product please email me at RollinwithZ@gmail.com
bottom of page